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Greetings -

I’m reaching out for the second time this month to let you know that HBR.org has just published another one of my blog posts. This one, titled “Go "Undercover" to Find the Flaws in Your Company,” offers three suggestions for how you can gain a valid, enduring picture of what needs to be improved or revamped in your organization – sans camera crew and CEO in disguise, as they do on the TV show.

I hope that you will take a look and share your feedback on the Harvard Business Review site. And thank you for the comments on last week’s blog post on performance reviews.

Also, apologies if you were unable to reply to me last week. We have fixed our email issues and I look forward to hearing from you.

Many thanks,

Rob Galford

Center for Leading Organizations

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